Chris Engle is VP of Sales and Business Development for Travel, Transportation and Logistics. His other roles at Xerox have included leader of the new logo sales team for all customer care verticals.
Engle has more than 20 years of experience in the travel and transportation industry, including tenured positions with AMR Corporation, the parent company of American Airlines.
He began his career in strategic planning and analysis for Itel (now part of GE Capital), quickly assuming additional responsibility in the company’s sales and marketing organizations. He went on to manage one of American Airlines’ largest distribution partnerships before moving to Sabre to manage business development and sales for one of its online corporate booking tools.
Engle joined Xerox in 2004, helping expand the company’s presence in the global travel customer care marketplace. Under his sales and marketing leadership, Xerox integrated eTravel Experts, LLC, a leading provider of customer care and fulfillment services for Web-based travel transactions, augmenting the company’s BPO solutions for the online travel industry.
He is a member of several industry organizations, including the International Association of Reservations Executives, the Cruise Line International Association, and the National Business Travel Association.
Travel, Transportation and Logistics
Engle provides thought leadership on travel, transportation and logistics, including:
- Supplier relations
- Strategic planning and analysis
- Asset acquisition in Europe, Asia and the Americas
He focuses on:
- large multinational and global engagements
- sales and business development.
He has authored many papers and given several presentations and workshops on trends, best practices and technologies that affect travel and transportation today, including:
- Designing call center compensation programs
- Creating customer support strategies
- Leveraging offshore, near-shore and at-home agents to increase sales
Download bio (PDF)
To arrange to discuss the latest trends with Engle or to set up an interview, please contact:
Bill McKee
Xerox Public Relations
585-423-4476
bill.mckee@xerox.com